Exploring e-democracy and online service delivery for Australian governments: a background to Australian e-government usage
نویسنده
چکیده
The term “e-government” largely implies the use of interactive websites, but the bigger picture includes a broad range of emerging technologies such as SMS, smartphones and smartcards, and many also include the use of the telephone, as it allows remote (and sometimes automated) interaction. E-government also brings with it broad range of issues such as user authentication, personal security and transparency.
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